Terms & Conditions

Last updated: [14 May 2025]

Welcome to Lightwork Web Design. By using our services or visiting our website (lightworkwebdesign.com), you agree to be bound by these Terms and Conditions.

 

1. About Us

- Lightwork Web Design is a UK-based business providing web design, development, and related digital services. Our registered business address is 30 Rowan Drive, Dereham, Norfolk, United Kingdom, NR20 3TY.

 

2. Services

We provide services such as:

- Custom website design and development

- Ecommerce store design and development

- Website maintenance and updates

- Hosting setup and advice

- SEO setup and basic optimisation

- Technical support (where agreed)

- All services are delivered under a written agreement or confirmed quotation.

 

3. Quotes & Payment

- Quotes are valid for 30 days.

- A 50% deposit is be required before work begins unless otherwise agreed.

- The remaining balance is due upon project completion and before final handover.

- Payment is accepted via bank transfer (or other agreed methods).

- Late payments may incur interest in accordance with the UK Late Payment of Commercial Debts Act.

 

4. Client Responsibilities

- You agree to:

- Provide content, branding, images, and other assets in a timely manner.

- Review and approve work at agreed stages.

- Ensure you have the rights to use any materials you provide (e.g., images, text, logos).

 

5. Intellectual Property

- We retain copyright of code, designs, and assets created by us until full payment is received.

- Upon final payment, ownership of the final website (excluding any licensed software or third-party tools) is transferred to you.

- We may showcase completed work in our portfolio unless you request otherwise in writing.

 

6. Third-Party Services

- If we use or recommend third-party services (e.g., hosting, plugins, fonts), you are subject to their terms and licensing. We are not liable for issues caused by third-party providers.

 

7. Cancellations & Refunds

- You may cancel the project at any time by giving notice in writing.

- If you cancel after work has begun, you will be billed for time and expenses incurred up to that point.

- Deposits are non-refundable unless otherwise agreed.

 

8. Limitation of Liability

We are not liable for:

- Loss of income, profits, or business due to website downtime or issues

- Damage caused by external attacks (e.g., hacking) after handover

- Issues resulting from client-managed changes

- Our total liability shall not exceed the amount paid for our services.

 

9. Website Content & Legal Compliance

- You are responsible for ensuring your website content complies with applicable UK laws (e.g., GDPR, copyright, accessibility). We can advise but are not responsible for legal compliance.

 

10. Termination

We reserve the right to terminate any project or service if:

- You breach these terms

- We encounter abusive, unlawful, or unethical behaviour

- Our complete discretion

 

11. Changes to These Terms

- We may update these terms occasionally. Continued use of our services implies acceptance of any revised terms. The latest version will always be available on our website.

 

12. Governing Law

- These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

 

13. Contact Us

- If you have any questions, contact Lightwork Web Design Ltd via:
Email: chat@minimumworld.com
Website: https://lightworkwebdesign.com